What are solid scents?
Solid scents are a clever alternative to traditional spray perfumes. Instead of a liquid mix of alcohol and water, our fragrances come in a solid balm format, making them a spill-proof, TSA-friendly perfume solution that’s perfect for daily use or travel.
What are your solid perfumes made from?
Our solid perfumes are crafted using a nourishing base of Cocoa Butter, Shea Butter, and Sweet Almond Oil, combined with high-quality natural fragrances without alcohol. Full details are listed on each product page.
Do you sell spray or liquid perfumes?
No – we’re proudly committed to solid over spray. Our plastic-free fragrance is a zero waste perfume alternative, designed to fit modern lifestyles.
Do you test on animals?
Absolutely not – and never will. We’re a proudly ethical fragrance brand.
How do I use my solid scent?
Simple. Swirl your finger on the balm, then apply to your pulse points such as wrists and neck. Reapply throughout the day to refresh your subtle everyday scent. It’s a clean beauty fragrance made for convenience.
How should I store my solid perfume?
Thanks to its compact and portable design, you can keep it anywhere – your handbag, pocket, suitcase, gym bag, or bedside drawer.
How long does a solid perfume last?
With moderate use, one tin should last 3 to 5 months. Each application offers a long-lasting solid perfume experience.
Will the solid perfume melt?
Under normal conditions, no. If left in direct sunlight or extreme heat (above 45°C), it may soften. Just let it cool and it will return to its usual state.
Can I buy one as a gift?
Definitely – our sleek tins make the perfect sustainable beauty gift. Just enter your friend’s shipping address at checkout and we’ll send it straight to them.
What’s your returns policy?
We’re sorry to hear your Solid Fragrance wasn’t quite right. If you'd like to return or exchange an item, please email us at hello@solidscentco.com within 14 days of receiving your order. Be sure to include your order number and the details of the item you'd like to return.
To be eligible for a return, the product must be in its original condition and packaging.
How returns work:
-
You'll receive a full refund to your original payment method, including the cost of standard delivery.
- Please note: return postage is not covered, and any refunds will reflect the amount you actually paid (including any discounts).
-
Refunds are processed once we receive your returned item and may take 5–10 business days to appear on your statement.
Can I try before I buy?
We don’t offer samples, but we do offer a 14-day money-back guarantee – even if you’ve used the product. If our solid perfume doesn’t meet your expectations, return it for a full refund.
Can I become a stockist?
Yes! If you’d like to stock the UK’s most elegant solid perfume, email retail@solidscentco.com and we’ll get back to you promptly.
How long will my order take to arrive?
We will pack and ship your order within 48 hours of receiving it. Shipping times will vary depending on where you live. For more detailed information, check out our Shipping Policy
My scent is running low. Can I buy a refill?
Refills are coming soon! We're committed to reducing waste and making your fragrance experience even more sustainable. To be the first to know when refills are available—and to receive exclusive offers—please sign up for our newsletter.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, Apple Pay and Google Pay. We don’t accept cheques or money orders.
I have a question that isn’t listed here.
No problem! For anything else, email us at hello@solidscentco.com and our friendly team will be happy to help.